Upay
- Total activity 145
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 3
- Subscriptions 65
Articles
Recent activity by Upay-
Can I delete my account?
Yes, go to the "Me" page, click "Security Settings," and select "Delete Account." Please ensure your account balance has been transferred out.
-
What should I do if I notice suspicious login activity?
Please change your password immediately, check your bound mobile/email, and contact customer service to investigate potential risks.
-
What should I do if my card is lost?
If your card is lost, please cancel the card immediately and apply for a new one to protect your account and funds.1. Cancel the Card ImmediatelyPlease follow the steps below to cancel the card:Go ...
-
What is the difference between a login password and a transaction password?
The login password is for account access, while the transaction password is used for payment confirmation, providing better security.
-
How do I set a transaction password?
Go to "Me" -> "Security Settings" -> "Transaction Password," and set it after completing email verification.
-
How do I change my login password?
Go to "Me" -> "Security Settings" -> "Login Password," and you can change it after verifying with a code sent to your mobile/email.
-
Is the asset data in real-time?
The asset balance is updated in real-time. The exchange rate data is for reference only; the final transaction exchange rate is subject to the system settlement.
-
How do I check my balance?
You can view the total assets of your card on the Upay homepage. The assets displayed under "Me" -> "My Services" show the total assets in your wallet.
-
How do I check my transaction history?
Go to "Homepage" -> "Transaction History," select the card you want to check, and choose the date range to query.
-
What payment scenarios does the Upay card support?
It can be used for online payments, purchases, transfers, etc., depending on the merchant's support.
