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FAQ

  • What is the difference between a login password and a transaction password?
  • How do I set a transaction password?
  • How do I change my login password?
  • Is the asset data in real-time?
  • How do I check my balance?
  • How do I check my transaction history?
  • What payment scenarios does the Upay card support?
  • What should I do if my card is lost or stolen?
  • How long does it take to activate a card?
  • What should I do if I forget my password?
  • Can I bind both a mobile number and an email address at the same time?
  • What should I do if I don't receive the verification code during registration?
  • How do I register for a Upay account?
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